We're a local, owner-operated business not a call centre that dispatches a stranger. Ben Knarr is a professional bonded locksmith with 15 years of experience, and he takes pride in showing up on time, doing the job right, and being straight with customers about what they actually need. No upselling, no surprises on the bill. That reputation for honesty is what keeps Kitchener homeowners and businesses calling us back.

Our approach to ensuring high-quality service at Ben's Lock and Security is multifaceted. Firstly, we prioritize the delivery of reliable and superior service in every project we undertake. This commitment is ingrained in our company culture, and Ben Knarr, our lead locksmith, approaches each job with the utmost sincerity, equity, and moral rectitude. Additionally, we adhere to strict standards of professionalism and integrity throughout the entire service process. From the initial consultation to the completion of the project, we ensure that our work is carried out with precision and attention to detail, guaranteeing the satisfaction of our customers. Our dedication to providing high-quality service sets us apart from other locksmith services and establishes us as a trusted provider in the industry.

Yes,  we work with homeowners, landlords, property managers, retailers, warehouses, and offices across Kitchener. Residential jobs include lockouts, rekeying, deadbolt upgrades, and smart lock installation. On the commercial side, we handle master key systems, panic bars, exit devices, access control, and full door and frame installation. If it involves a lock or a door, we can help.